Shipping
We aim to process all orders within 1-3 business days. Once your order is on its way, you will receive a confirmation email with tracking information.
- Standard Shipping: Delivery estimates vary by destination.
- Express Shipping: Faster delivery option available at checkout.
Please note that shipping times are estimates and commence from the date of shipment, not the date of order. Delays can occasionally occur due to unforeseen circumstances.
Returns
We want you to be completely happy with your purchase. If you are not satisfied, you may return unworn, unwashed, and undamaged items with the original tags attached within 30 days of receipt for a refund or exchange.
- Return Process: To initiate a return, please visit our returns portal. You are responsible for the return shipping costs unless the item is faulty or incorrect.
- Refunds: Once we receive and process your return, a refund will be issued to your original payment method. Please allow time for the refund to be processed by your bank or card issuer.
- Sale Items: Only defective or incorrect sale items can be refunded.
For any questions regarding your return, please contact our customer service team.
Important Notes
- All duties and taxes for international orders are the responsibility of the customer.
- We recommend using a trackable shipping method for returns as we cannot be held responsible for items lost in transit.
- This policy does not affect your statutory rights.
